Introduction
SignatureMaker ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and services.
Information We Collect
Information You Provide
- Signature Data: Text input for signature generation
- Documents: PDF files you upload for signing (stored locally on your device)
- Account Information: Email address if you create an account
- Support Communications: Messages you send to our support team
Automatically Collected Information
- Device Information: Device type, operating system, app version
- Usage Analytics: App features used, crash reports (anonymized)
- Performance Data: App performance metrics for improvement
Information We Do NOT Collect
- Your actual signature images (stored locally only)
- Content of your PDF documents
- Personal identification beyond email
- Location data
- Contacts or photos access
How We Use Your Information
- Service Provision: Generate signatures and enable PDF signing
- App Improvement: Analyze usage patterns to enhance features
- Technical Support: Respond to your questions and issues
- Security: Prevent fraud and ensure app security
- Communications: Send important updates about the app
Data Storage and Security
Local Storage
All your signatures and signed documents are stored locally on your device. We do not store or have access to:
- Your signature images
- Your PDF documents
- Any personal content you create
Cloud Storage
We only store anonymized analytics and crash reports to improve app performance. No personal signatures or documents are stored in the cloud.
Security Measures
- End-to-end encryption for any data transmission
- Secure HTTPS connections
- Regular security audits
- No third-party access to your signatures
Third-Party Services
We use the following third-party services:
Analytics
- Google Analytics: Anonymized usage statistics
- Crashlytics: Crash reporting for bug fixes
App Stores
- Apple App Store: Download metrics and reviews
- Google Play Store: Download metrics and reviews
Your Rights and Choices
Access and Control
- Data Access: Request information about data we have
- Data Correction: Update your account information
- Data Deletion: Request deletion of your account data
- Opt-out: Disable analytics in app settings
Local Data Management
You have full control over locally stored data:
- Delete signatures from the app library
- Remove signed documents
- Clear app cache and data
- Uninstall the app to remove all local data
Children's Privacy
SignatureMaker is not designed for or directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
International Data Transfers
Since your signature data is stored locally on your device, there are no international data transfers of your personal content. Only anonymized analytics data may be processed in different regions for service improvement.
Data Retention
- Local Data: Retained until you delete it or uninstall the app
- Account Data: Retained until you request account deletion
- Analytics Data: Retained for 26 months, then automatically deleted
- Support Communications: Retained for 3 years for service quality
Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you through the app if changes are significant
- Post the updated policy on our website
- Continue to respect your privacy choices under previous versions
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:
We will respond to your inquiries within 30 days and work to resolve any privacy concerns you may have.
Summary
Key Privacy Points:
- ✓ Your signatures stay on your device
- ✓ We don't store your PDF documents
- ✓ Only anonymized analytics are collected
- ✓ You control your data completely
- ✓ Strong security measures protect your privacy
- ✓ Transparent about all data practices